Terms, Conditions & Consents

Time to Evaluate LLC
Last updated: August 7, 2026

The following terms, conditions, and consents (these “Terms”) govern psychological assessments and related services provided by NeuroClarity, a brand of Time to Evaluate LLC (“Provider”). Please read carefully. By proceeding, you acknowledge and agree to these Terms, which address professional services, payment, administrative support, confidentiality, telehealth, legal rights and other matters.

1. Professional Services

All clinical, diagnostic, and professional services are provided exclusively by Provider through clinicians who are appropriately licensed or otherwise legally authorized to provide those services in the jurisdiction where the patient is located. Provider and its clinicians exercise independent professional judgment in accordance with applicable federal and state law. No non‑licensed or non‑professional entity provides, controls, or influences clinical services.

2. Nature of Assessment

A psychological assessment involves several procedures designed to help the licensed psychologist form a diagnostic opinion. The methods used to determine whether a person meets criteria for a neurodevelopmental condition are based on applicable professional standards and evidence-based methods. At present, this typically includes:

• Self/Parent/caregiver interview;
• Review of medical, educational, and/or other records made available.

If further information is required, the assessment may also include:

• Interviews with other persons identified by you;
• Questionnaires;
• Direct testing or clinical observation.

In addition to the methods described above, Provider may use clinician-supervised computer-based or artificial-intelligence tools to help organize, summarize, evaluate, or score information. These tools are used solely as decision-support tools under Provider’s supervision. They do not replace Provider’s professional judgment, diagnosis, interpretation of clinical results, or recommendations. Provider’s licensed clinician remains responsible for the final diagnostic evaluation and recommendations.

Benefits of assessment include increased clarity regarding diagnosis and treatment planning. Risks include:

• Not receiving the diagnosis or outcome you expect;
• Receiving an unexpected diagnosis;
• Emotional discomfort in discussing personal or family matters.

If services are provided to a minor, a parent or caregiver is required for ADI-R administration during scheduled appointment time.

3. No Guaranteed Outcome or Acceptance

Services are provided for evaluation purposes only. No diagnosis, result, opinion, or outcome is promised or guaranteed. Payment is for the performance of professional services, not for any particular result.

Provider also does not guarantee that the evaluation results, diagnostic opinions, or written reports will be accepted by employers, schools, insurers, government programs, or other institutions. Acceptance of diagnostic reports may vary depending on the policies of the receiving organization.

4. Administrative Services and Professional Independence

Certain administrative, technological, and non‑clinical support services may be provided by a separate administrative services organization, Agentic Studios, Inc. (“Administrative Services Organization”). Such services may include scheduling, intake management, technology infrastructure, and payment facilitation. The Administrative Services Organization is not a healthcare provider, does not practice medicine, psychology or any other licensed profession, and does not exercise clinical judgment. The Administrative Services Organization does not direct, control, influence, participate in, or interfere with Provider’s professional judgment, diagnosis, evaluation, treatment, professional decision-making, or the clinician‑patient relationship.

5. Payment Terms; Fee Characterization

Fees are charged for professional services rendered by Provider. Patient payments are for professional services furnished by Provider. Agentic Studios, Inc. may facilitate payment collection on Provider’s behalf and is separately compensated by Provider for non-clinical administrative services pursuant to the parties’ administrative services arrangement. Payment may be required in advance or at the time services are rendered and may be facilitated through third-party payment processors.

6. HSA/FSA; Insurance; Reimbursement

Certain payment methods, including Health Savings Account (HSA) or Flexible Spending Account (FSA) cards, may be accepted for administrative convenience. Acceptance of a payment method does not determine or guarantee eligibility for reimbursement. Provider makes no representations regarding insurance coverage, medical necessity determinations, or reimbursement under any federal or private benefit program. You are solely responsible for confirming eligibility and coverage.

7. Confidentiality and Legal Limits

Your confidentiality is very important to us. To the extent applicable, Provider complies with the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable federal and state laws regarding patient confidentiality. Limits to confidentiality include:

• If there is an identifiable risk of harm to yourself or others, Provider must notify persons or authorities able to help ensure safety;
• Healthcare providers must report suspected child abuse or neglect to the appropriate authorities;
• Provider must report suspected abuse, neglect, or exploitation of vulnerable adults;
• Records may be disclosed if ordered by a court or otherwise required by law;
• Limited information (name, services provided, amount due) may be disclosed for collections purposes. Electronic communications (email, text) are not always fully secure and should be used only for scheduling or administrative matters.

Additional confidentiality obligations, including Provider’s duty to warn and mandatory reporting requirements, are set forth in the Informed Consent provided to you separately. The terms of that Informed Consent are incorporated herein by reference and supplement the confidentiality provisions of these Terms. In the event of any conflict between these Terms and the Informed Consent with respect to confidentiality, mandatory reporting, or duty to warn obligations, the more protective standard shall apply.

Time to Evaluate uses separate systems and safeguards for clinical intake, assessment, telehealth, records, and patient communications. We do not use information submitted through those clinical systems, including patient-identifying information, clinical intake information, uploaded records, assessment information, or assessment results, to create advertising audiences or for targeted advertising, and we do not intentionally permit advertising platforms to receive information submitted through those clinical systems.

Our public website may use cookies and similar technologies for website functionality, analytics, advertising measurement, and outreach. These public-site technologies may receive online identifiers and information about interactions with public webpages. They are configured separately from our clinical systems and are not intended to receive information submitted through clinical intake, assessment, telehealth, records, or patient communication systems. Additional information is provided in our Website Privacy & Communications Policy.

8. HIPAA Notice of Privacy Practices

Provider maintains a Notice of Privacy Practices describing how medical information about you may be used and disclosed and how you can obtain access to this information.

You may obtain a copy of the Notice of Privacy Practices through https://neuroclarity.life/ or by requesting a copy directly from Provider at any time.

Your acknowledgment of these Terms also acknowledges that you have been made aware of the Notice of Privacy Practices.

9. Access to Records

You may have the right to request access to your clinical records consistent with applicable federal and state law. Requests must be made in writing. Provider may charge only those fees permitted by applicable law, including reasonable, cost-based fees where required by HIPAA. Provider retains clinical records for the period required by applicable professional standards and legal requirements.

10. Disclosures to Referring and Other Providers

Provider may share assessment information with other health care providers when permitted by applicable law for treatment or other legally permitted purposes. A referral to Provider does not, by itself, authorize disclosure of your complete assessment results to the referring person or organization. When applicable law requires your written consent or authorization for a disclosure, Provider will obtain it separately.

11. Payment and Cancellation Policies

The fee for a psychological assessment is $690, regardless of diagnostic outcome. No refunds will be issued once the assessment has commenced, except where otherwise required by applicable law. Payment is due at the time of service and may be made by cash, check, credit card, or debit card. Credit/debit card or ACH transactions may include a processing fee to the extent permitted by applicable law and disclosed before payment. Provider does not participate in managed care plans and does not bill Medicare, Medicaid, TRICARE, CHAMPVA, or other federal health care programs for these assessment services. Provider does not accept insurance as direct payment; however, you may submit a receipt to your insurer, which may or may not reimburse you. You are responsible for confirming your plan requirements and for the full fee regardless of reimbursement. If you have an outstanding balance, Provider may pursue lawful collection remedies and may recover costs only to the extent permitted by law. To cancel or reschedule a live session, at least 24 hours’ notice is required by telephone at (833) 350-8463. Email is not sufficient. A cancellation with less than 24 hours’ notice may incur a $250 fee, except where prohibited by law or waived by Provider due to an emergency or other appropriate circumstances. The base fee does not include:

• Attendance at meetings with schools or other professionals;
• Additional services requested;
• Psychological treatment;
• Participation in legal proceedings.

12. Telehealth Consent

Telehealth services are provided only where legally permitted and clinically appropriate. Prior to starting, you agree to the following:

• Potential benefits and risks of telehealth differ from in-person sessions (e.g., limits to confidentiality);
• Applicable HIPAA and confidentiality rules still apply; no sessions may be recorded without consent;
• Provider will explain use of the secure platform selected for sessions;
• You must use a webcam or smartphone and a secure, private environment;
• Public/free Wi-Fi should not be used;
• You must be on time and notify Provider in advance if you must cancel;
• A backup plan (e.g., alternate phone number) will be used if technical issues occur;
• An emergency plan must be in place with a designated emergency contact and nearest ER;
• Insurance reimbursement for telehealth varies and is your responsibility to verify;
• Provider may determine telehealth is not appropriate and require in-person sessions.

13. Telehealth Location Verification

You agree to inform Provider of your physical location at the time telehealth services are delivered.

Provider may decline or discontinue services if you are located in a jurisdiction where Provider or the applicable clinician is not licensed, authorized, or otherwise legally permitted to provide the services.

14. Limitations of Services

Provider does not guarantee any particular diagnosis, outcome, or treatment result. Services are provided for clinical purposes only and not for legal or forensic purposes unless separately contracted in writing.

If Provider is subpoenaed, compelled by court order, or otherwise required to produce records, provide testimony, or appear in any legal, administrative, or regulatory proceeding in connection with services provided under these Terms, the following terms apply:

(a) Retainer. If you or your representative request Provider’s voluntary participation in a legal, administrative, or regulatory proceeding, Provider may require a reasonable advance retainer for anticipated professional time. This provision does not limit Provider’s obligation to comply with a valid subpoena, court order, or other compulsory legal process.

(b) Hourly Rate. To the extent permitted by applicable law, Provider’s fee for professional time spent in connection with legal proceedings, including record review, preparation, travel, waiting time, deposition, and testimony, is $250 per hour for billable time.

(c) Costs. To the extent permitted by applicable law, you agree to reimburse Provider for reasonable out-of-pocket costs incurred in connection with legal proceedings that you request or for which you are otherwise legally responsible.

15. Termination of Services

Provider may decline, suspend, or terminate services when clinically appropriate and consistent with applicable law and professional obligations, including where services cannot lawfully be provided in the patient’s location, information necessary for a valid assessment cannot reasonably be obtained, conduct materially threatens safety or disrupts services, or fees remain unpaid.

16. Limitation of Liability

To the fullest extent permitted by law, Provider shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of services, evaluation results, or electronic communications.

17. Acknowledgment & Consent

By using Provider services, you:

• (a) acknowledge that you have read, understood, and agreed to these Terms,
• (b) agree that you have had the opportunity to ask questions about these Terms,
• (c) voluntarily consent to the assessment and related services described in these Terms, and
• (d) if services are provided for a minor, you confirm that you are the minor’s parent or legal guardian or otherwise possess legal authority to consent to the evaluation.

Please contact us at [email protected] if you have any questions, comments, concerns, or feedback.